Question 1

What is a mobile notary?

Accepted Answer

A mobile notary is a commissioned notary public who travels to your location to perform notarial acts. Instead of you going to an office, we come to you — whether that's your home, office, hospital, or any other convenient location. This provides flexibility and convenience, especially for those with busy schedules or mobility limitations.

Question 2

What areas do you serve?

Accepted Answer

We provide mobile notary services across all 50 states in the United States. Our network includes thousands of professional notaries who can serve both urban and rural areas. Whether you're in a major city or a small town, we can dispatch a notary to your location.

Question 3

Are your notaries licensed and insured?

Accepted Answer

Yes, all of our notaries are fully licensed and commissioned in their respective states. They carry Errors and Omissions (E&O) insurance with coverage up to $1 million. Additionally, all notaries undergo background checks and must meet our professional standards.

Question 4

What are your hours of operation?

Accepted Answer

We operate 24 hours a day, 7 days a week, including weekends and holidays. We understand that notary needs can arise at any time, and we're committed to being available when you need us. Same-day and emergency appointments are available in most areas.

Question 5

What types of documents can you notarize?

Accepted Answer

We can notarize a wide variety of documents including: real estate documents (deeds, mortgages, loan documents), legal documents (affidavits, power of attorney, contracts), medical documents (advance directives, healthcare proxies), financial documents (loan applications, title transfers), and many more. If you're unsure whether your document can be notarized, please contact us.

Question 6

Can you notarize documents in languages other than English?

Accepted Answer

While the notarization itself is typically performed in English (as required by most states), we have bilingual notaries available in many areas who can communicate with you in your preferred language. However, we cannot certify translations. You may need a certified translator for foreign language documents.

Question 7

Do you offer apostille services?

Accepted Answer

Yes, we offer apostille and document authentication services for documents intended for international use. We can guide you through the apostille process and handle the submission to your state's Secretary of State office. Additional fees apply for apostille services.

Question 8

What is Remote Online Notarization (RON)?

Accepted Answer

Remote Online Notarization allows you to have documents notarized via secure video conference without meeting the notary in person. It's legal in over 40 states and involves identity verification, live video interaction with a notary, electronic signatures, and a digital notary seal. RON is perfect for clients who cannot meet in person or are out of state.

Question 9

How far in advance do I need to schedule?

Accepted Answer

While we recommend scheduling at least 24 hours in advance for the best availability, we offer same-day appointments in most areas and can often accommodate emergency requests with just a few hours' notice. The sooner you book, the more flexibility you'll have with timing.

Question 10

Can you come to a hospital or nursing home?

Accepted Answer

Absolutely. We regularly visit hospitals, nursing homes, assisted living facilities, and rehabilitation centers. Our notaries are experienced in working with patients and seniors, and we approach these appointments with patience and sensitivity. Please let us know about any special circumstances when booking.

Question 11

What if I need to reschedule or cancel?

Accepted Answer

We understand that plans change. Please notify us at least 4 hours before your scheduled appointment if you need to reschedule or cancel. Cancellations with less than 4 hours notice may be subject to a cancellation fee. We'll work with you to find a new appointment time that fits your schedule.

Question 12

How long does a notary appointment take?

Accepted Answer

The duration depends on the number and complexity of documents. A simple one-document notarization typically takes 15-30 minutes. Loan signings and real estate closings may take 45 minutes to 2 hours. We'll provide an estimated time when you schedule your appointment.

Question 13

What ID do I need to bring?

Accepted Answer

You'll need a current, valid government-issued photo ID such as a driver's license, state ID card, or U.S. passport. The ID must not be expired and the name on your ID should match the name on the documents. Some transactions may require two forms of ID. We'll confirm requirements when you book.

Question 14

Should I sign the documents before the notary arrives?

Accepted Answer

No! Do not sign your documents before the notary arrives. The notary must witness your signature for the notarization to be valid. Signing in advance will require you to obtain new documents. You may fill in other information, but leave the signature line blank.

Question 15

Can someone sign on behalf of another person?

Accepted Answer

Only if they have proper legal authority, such as a Power of Attorney. The person signing must present both their own ID and the Power of Attorney document. Some documents cannot be signed by an agent. Let us know in advance if you're signing under a Power of Attorney.

Question 16

What if a signer cannot physically sign?

Accepted Answer

If a signer cannot physically sign due to a disability, they may be able to make a mark (such as an 'X') or direct another person to sign on their behalf in the presence of the notary. State laws vary on this, so please let us know in advance so we can prepare accordingly.

Question 17

How much do your services cost?

Accepted Answer

Our pricing varies based on the type of service, number of documents, time of appointment, and location. Standard notarizations start at $25-50 per signature, with travel fees that depend on distance. Loan signings and real estate closings have different pricing structures. Contact us for a free, no-obligation quote.

Question 18

What payment methods do you accept?

Accepted Answer

We accept multiple payment methods for your convenience including cash, personal checks, business checks, credit cards (Visa, Mastercard, American Express, Discover), and digital payments (Venmo, Zelle, PayPal). Payment is due at the time of service unless other arrangements are made.

Question 19

Are there additional fees for evenings, weekends, or holidays?

Accepted Answer

Appointments during evenings (after 6 PM), weekends, and holidays may have additional fees due to the convenience factor. These fees vary by location and will be clearly communicated when you receive your quote. There are no hidden fees — we believe in transparent pricing.

Question 20

Do you charge for travel?

Accepted Answer

Travel fees may apply depending on the distance to your location. Many appointments within a certain radius are included in the standard fee. Longer distances or remote areas may incur additional travel charges. We'll provide the total cost including any travel fees in your quote.

Frequently Asked Questions

General Questions

Services & Documents

Appointments & Scheduling

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